Frequently Asked Questions

Everything you need to know about Minky Homecare products and services.

What is the typical shipping timeframe for Minky Homecare orders?

Standard shipping usually takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.

What is your return policy for laundry and cleaning products?

We offer a 30-day return policy for unused items in their original packaging. Please contact our customer support team to initiate a return and receive a prepaid shipping label.

Are Minky ironing boards covered by a warranty?

Yes, many of our ironing boards and airers come with a manufacturer's guarantee ranging from 1 to 5 years, depending on the specific model and its components.

Do you offer international shipping outside of the domestic market?

Currently, we ship to a select list of international destinations. Shipping costs and delivery times vary by country and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

How can I clean and maintain my Minky cleaning cloths?

Most of our microfiber and cleaning cloths are machine washable at 40°C. We recommend avoiding fabric softener to maintain the effectiveness of the fibers.