Returns & Exchanges

At Minky Homecare, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return any unused item in its original packaging within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team with your order number and reason for return to receive a unique Return Authorization Number.

• 2.
  Pack Your Items

  Securely place the unused items in their original packaging, ensuring all components and labels are included to prevent damage during transit.

• 3.
  Ship to Warehouse

  Affix the provided return label or address the package to our distribution center and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.